Multilingual Customer Support Representative for a Global Company in Athens, Greece
Há 7 dias
Experience the vibrant culture and rich history of Athens, Greece as you embark on an exciting career opportunity with a leading global organization.
Overview
Nordicjobsworldwide is proud to offer a comprehensive relocation package, including flights, hotel accommodation, and assistance in finding suitable long-term housing.
Estimated Salary: $45,000 - $55,000 per annum
Job Description
We are seeking a highly skilled Multilingual Customer Support Representative to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our valued clients via phone, email, and chat.
Key Responsibilities:
- Handle customer inquiries in a professional and timely manner
- Diagnose and troubleshoot customer issues, providing accurate and efficient solutions
- Document and maintain detailed records of customer interactions and solutions provided
- Collaborate with cross-functional teams to resolve complex cases and escalate issues when necessary
Requirements
To be successful in this role, you will need to possess native or near-native fluency in Swedish and excellent command of English, both written and spoken. You will also require strong customer-oriented skills, excellent communication and interpersonal abilities, and problem-solving skills.
Benefits
Nordicjobsworldwide offers a comprehensive benefits package, including paid training, in-house doctor and medical insurance, and opportunities for career advancement. Our company-organized festivals, parties, and excursions throughout the year will ensure that you have a great work-life balance.
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