Customer Support Representative
Há 1 mês
Headhunt International presents an exciting opportunity for experienced customer service professionals to join our team in Athens, Greece.
**Overview:**
We are seeking a highly skilled Customer Support Representative to join our dynamic team. In this role, you will be responsible for providing exceptional customer support and technical assistance to clients across various platforms.
**Salary:** The estimated monthly salary for this position is €3,500-€4,000, plus 2 extra salaries per year, making it a competitive offer in the market. Additionally, we provide comprehensive health care benefits, numerous discounts, and a chance to develop strong experience and skills while working for a multinational company.
**Job Description:**
This is a unique opportunity to work with a leading technology company, supporting customers in their interactions with our software, consumer electronics, personal computers, and online platforms. Your responsibilities will include:
• Identifying customers' needs and delivering appropriate solutions
• Guiding customers through billing inquiries, handling transactions, and providing timely resolutions
• Assisting customers with placing orders and related issues
• Answering customer inquiries, troubleshooting, and escalating technical issues
• Following standard diagnostic procedures to handle frequently asked questions effectively
**Required Skills and Qualifications:**
To succeed in this role, you will need:
• Fluency in Latvian and excellent communication skills
• Sales experience with consumer products and services (an asset)
• Technical research skills to troubleshoot customer problems
• Advanced internet research skills
• An empathetic soul with strong communication skills and a positive attitude
**Benefits:**
We offer complete support to help you ease your relocation to Greece, including flight tickets, accommodation, and support with house searching. You will also receive free online Greek language courses, training by certified instructors, and professional growth opportunities. Our company values diversity and offers equal opportunities to all, regardless of background or age. We are a Great Place to Work-Certified Company that fosters a culture of collaboration and innovation.
**Other Opportunities:**
This role provides a chance to advance your career and work for a multinational company, representing one of the biggest brands worldwide. You will have the opportunity to develop strong experience and skills, and contribute to our mission of delivering exceptional customer support. If you are passionate about technology and customer service, this could be the perfect fit for you.
Thinking about relocating to Greece? Get an idea of the cost of living here: Greece has a rich history and culture, climate, and cuisine, with a relatively low cost of living compared to other European countries.
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