Automotive Customer Support Representative

Há 10 horas


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

This is a remote position. Smart-Recruitments is recruiting on behalf of our client, a leading provider of customer/technical support and content moderation services in the European market.

We are looking for an Automotive Customer Support Representative to join our team. The ideal candidate will have excellent communication skills, fluency in Romanian language (C2 level) and a communicative level of English language (B1 level).

As an Automotive Customer Support Representative, you will be responsible for answering customer questions via phone, chat, and email with professionalism and enthusiasm. You will use your knowledge of automotive and digital products to solve problems, keep detailed records of customer interactions and solutions in the CRM, and work with the team to improve the customer experience.

You will also stay informed about the client's latest offers and policies, and show warmth and enthusiasm in every conversation.

The salary package includes a base salary of €890 per month, a performance bonus of €80 per month, and a meal allowance of €7.23 per working day. Health insurance and remote work equipment are also provided.

We value our candidates' data protection and require their GDPR consent for sharing CV details directly with our client for recruitment purposes.



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