Automotive Customer Support Specialist

Há 3 dias


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro
Job Overview

This is a remote position in the field of customer support for automotive products. We are recruiting on behalf of our client, a leading outsourcing company providing services related to customer and technical support.

Salary Details

The base salary for this role is approximately 890€ per month (gross). Additionally, you can expect a performance bonus of up to 80€ per month (gross), totaling a possible monthly income of 970€. The compensation also includes a meal allowance of 7.23€ per working day, paid in a meal card.

Job Responsibilities

You will be responsible for answering customer questions via phone, chat, and email with professionalism and enthusiasm. This involves using your knowledge of automotive products to solve problems and keeping detailed records of customer interactions in the CRM system. You will also work closely with the team to improve the customer experience and stay informed about the latest offers and policies.

Required Skills and Qualifications

To be successful in this role, you must have fluency in Romanian language (at least C1 level) and a communicative level of English language (at least B2 level). Additionally, you should be able to communicate clearly and effectively.

Benefits

This full-time contract offers health insurance and remote work arrangements, with equipment provided. As an added incentive, you will receive a performance bonus based on your individual contributions.



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