German Language Customer Support Representative
Há 4 dias
We are seeking a highly skilled German language customer support representative to join our team at Bosch.
SalaryThe estimated annual salary for this role is around 48,000 USD, based on industry standards and location factors.
Job DescriptionIn this role, you will be responsible for handling customer inquiries in writing and over the phone in German. You will provide excellent customer service and support customers with their digital requests related to vehicle apps.
- You will be the first point of contact for customers experiencing issues with booked services in their vehicles, providing solutions and escalating technical issues as needed.
- You will communicate with specialist centers and advise customers on our existing digital product portfolio.
To succeed in this role, you will need:
- A native-level proficiency in German, both written and spoken.
- Excellent communication and problem-solving skills.
- Experience in customer service, preferably in the automotive sector.
- Familiarity with common information technologies and ticketing tools.
- Good knowledge of English.
As a member of our team, you can expect:
- A dynamic and international work environment.
- Career opportunities in one of the world's leading companies.
- Flexible working hours.
- Access to medical services.
- Discounts for employees.
- Opportunities for professional growth and development.
Bosch offers a range of benefits to support your well-being and career goals.
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