Automotive Customer Support Representative With Competitive Salary

Há 3 dias


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

Job Description

We are seeking a highly skilled Automotive Customer Support Representative to join our team. As a remote employee of Smart-Recruitments, you will be responsible for providing exceptional customer service to clients via phone, chat, and email.

Company Overview

Our client is a world-leading outsourcing company that provides services related to customer/technical support and content moderation. They operate on multiple European markets, including Portugal.

Key Responsibilities:

  • Answer customer inquiries with professionalism and enthusiasm
  • Use knowledge of automotive products to solve problems
  • Maintain detailed records of customer interactions and solutions in the CRM
  • Work collaboratively with the team to enhance the customer experience
  • Stay informed about the client's latest offers and policies

Requirements:

  • Fluency in Lithuanian (C2 level)
  • Communicative English language skills (B1 level)

What We Offer:

A competitive base salary of €12,660 per annum (€1,055 gross per month), plus performance bonuses and benefits. As a remote employee, you will also receive a meal allowance and health insurance.

Benefits:

  • Full-time contract
  • Performance bonus (up to 80€ gross per month)
  • Meal allowance: 7.23€ per working day
  • Health insurance
  • Remote work arrangement with provided equipment


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