Danish Customer Support Specialist in Lisbon with Competitive Salary
Há 5 dias
About Us
Buscojobs Portugal is a leading provider of innovative solutions for businesses and individuals alike. We value our customers and strive to deliver exceptional service every time.
Job Summary
We are seeking a highly skilled Danish customer support specialist to join our team in Lisbon. The ideal candidate will have strong communication skills, a native-level proficiency in Danish, and the ability to work effectively with English-speaking clients. Previous experience in customer service or support is a plus.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in Danish.
- Provide accurate information about products, services, and policies.
- Troubleshoot and resolve customer issues effectively and efficiently.
- Maintain detailed records of customer interactions and feedback in our systems.
- Collaborate with team members to enhance service delivery and customer satisfaction.
- Participate in ongoing training and development programs to improve skills and knowledge.
What We Offer
- A competitive salary of €35,000 - €50,000 per year, depending on experience.
- Comprehensive training and ongoing support to help you excel in your role.
- Opportunities for career advancement within the organization.
- A dynamic and collaborative work environment in Lisbon.
Requirements
- Native Danish speaker with strong communication skills.
- Proficiency in English (B2 level or higher) is preferred.
- Previous experience in customer service or support is a plus.
- Excellent problem-solving abilities and a customer-focused mindset.
- Ability to work both independently and as part of a team.
- Proficient in using computer systems and software applications.
Benefits
- Opportunity to work in a fast-paced and dynamic environment with a talented team.
- Professional growth and development opportunities.
- Recognition and reward for outstanding performance.
- Flexible working hours and remote work options.
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