Customer Support Specialist in Lisbon with Competitive Salary
Há 5 dias
About the Role
As a Customer Service Representative for a leading multinational organisation in Lisbon, you will be responsible for delivering exceptional customer support and contributing to the success of our international team. With a rich cultural history and a vibrant urban lifestyle, Lisbon offers a unique blend of traditional and modern attractions.
Job Description
We are seeking a highly motivated and dedicated individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, a strong business proficiency level in English, and a native Dutch speaker. Your responsibilities will include answering incoming queries from customers, identifying issues, and providing solutions to ensure high levels of customer satisfaction. You will also record data in our CRM system, provide ad-hoc support, and work collaboratively with our team to achieve project goals.
Required Skills and Qualifications
To succeed in this role, you must possess excellent communication and listening skills, be a team player, and willing to work with colleagues from diverse nationalities. We value creativity, adaptability, and a proactive approach to problem-solving.
Benefits
As a valued member of our team, you can expect a competitive salary of €1040 gross/month (including free accommodation) or €1298 gross/month (excluding accommodation). In addition to your monthly compensation, we offer:
- A long-term fixed-term contract renewable every year
- Full-time working hours (40h/week)
- Flexibility in working hours with a rotational schedule
- Reimbursement of initial flight expenses after 3 months
- Airport pick-up upon arrival
- Assistance with paperwork, opening a bank account, etc.
- Free Portuguese lessons, cooking classes, sports activities, and social events organised by the company
About Living in Lisbon
Lisbon is a city that embodies the perfect blend of tradition and modernity. With its stunning architecture, rich cultural heritage, and warm climate, it's an ideal location for those who enjoy exploring new places. Our local community is diverse and welcoming, with many opportunities for professional growth and personal development.
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