Customer Support Specialist in Lisbon with French Fluency

Há 7 dias


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

Are you a skilled communicator fluent in French, looking for a new challenge in customer support?
We have an exciting job opportunity at Smart-Recruitments in Lisbon for someone who can communicate effectively and build strong relationships with our clients.
This role involves communicating with customers via phone, chat, and email, while maintaining a high level of customer satisfaction. You will work closely with our team to resolve cases efficiently and meet the targets set by both the client and the company.

About the Role

We are looking for a highly motivated and organized individual to join our team as a customer support specialist. As a customer support specialist, you will be responsible for:

  • Communicating with customers via phone, chat, and email to provide excellent customer service.
  • Resolving cases efficiently and effectively to ensure quick resolution.
  • Maintaining customer satisfaction while representing Smart-Recruitments.
  • Developing and sustaining strong, professional relationships with partners.

The ideal candidate will have:

  • Fluency in French and proficient English communication skills.
  • Strong communication, interpersonal, and problem-solving abilities.
  • Basic computer knowledge and technical skills.
  • Ability to multitask effectively.
  • Team-oriented with the ability to thrive in a fast-paced environment.

We offer a competitive monthly salary, comprehensive relocation support to Lisbon, health benefits, and various other discounts. Additionally, we provide full training provided by certified instructors and opportunities for career advancement and professional development.

What We Offer

As a customer support specialist at Smart-Recruitments, you will receive:

  • A competitive monthly salary (estimated €3,500 - €4,000) based on your experience and qualifications.
  • Comprehensive relocation support to Lisbon, including assistance with accommodation and transportation.
  • Health benefits and various other discounts.
  • Full training provided by certified instructors to enhance your skills and knowledge.
  • Opportunities for career advancement and professional development.


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