Automotive Customer Support Representative for Multinational Corporation

Há 2 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Your responsibilities and impact as an Automotive Customer Support Representative will be:

Job Description

In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new products. You will identify, reply to, and solve customer's requests via phone, email, and chat.

Key Responsibilities:

  • Providing professional customer service solutions over the phone, live chat, and emails
  • Troubleshooting any malfunctions in digital services
  • Correcting data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc.

You will guarantee clients' satisfaction and a high level of quality, ensuring and participating in the success of the department.

Required Skills and Qualifications

We are looking for professional and friendly individuals with empathy and the ability to multitask. As a native German speaker with excellent English, you have an affinity or interest in the automotive industry.

Essential Skills:

  • Strong customer focus and always ready to help
  • Highly reliable, adaptable, fast learner, and strong problem-solving skills
  • Ability to work in fast-paced environments and maintain a professional attitude
  • Team player with experience working in multicultural environments
Benefits

We offer a full-time job with 40 hours a week, including free accommodation (shared flat, all bills included) at €950-1030 gross/month. Excluding accommodation, you can expect a salary of €1300-1400 gross/month.

Additional Benefits:

  • Compensation during training period if successful (5-20 days): 90% of normal wages
  • Relocation Package for International Candidates: reimbursement of initial flight expenses after contract signing, airport pick-up, yearly two-way flight ticket back to your home country (within the EU), help with paperwork, opening a bank account, etc.
  • Schedule: available to work in rotative shifts from Monday to Sunday
  • Vouchers, discounts, free Greek classes, events, outings, and parties all year round
About Your Future Company

Located in Lisbon, our company takes care of you from career development, language skills, accommodation to social integration. We are a multinational organization acknowledged as one of the best sales and customer service solutions provider companies in the world.



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