Customer Service Representative for Multinational Corporation
Há 4 dias
We are seeking a Customer Service Representative to join our international team in Lisbon. As a key member of our team, you will be responsible for delivering exceptional customer service and support via phone, email, and chat.
Responsibilities:
- Answering customer inquiries and resolving issues
- Ensuring high levels of customer satisfaction
- Recording data in our CRM system
- Providing ad-hoc support to customers
- Collaborating with the team to achieve shared goals
You will thrive in this role if you possess:
- A native level of French and at least a B1 level of English
- Knowledge of the value of good customer experience
- The ability to listen attentively and communicate effectively
- Energetic and proactive approach to work
- Excitement about intercultural communication and expatriate lifestyle
What we offer:
- Yearly contract, renewable
- Full-time options on rotating shifts (40h/week, 5 days/week, Mon-Sat 7 AM - 8 PM)
- Gross monthly salary: €1040 including free accommodation or €1240 excluding accommodation
- Reimbursement of initial flight expenses, airport pick up, and yearly two-way flight ticket back to home country within the EU
- Help with paperwork, opening bank account, etc. upon arrival
- Private health insurance included from first day of contract signature
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
About Us:
Located in Lisbon, our company takes care of employee career development, language skills, and social integration. We are a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. Our team comprises talents from over 80 nationalities worldwide. Apply now and take advantage of a personalized recruitment process where diversity is normality.
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