Customer Support Representative
1 dia atrás
We are seeking a highly skilled Customer Support Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. This role involves providing exceptional customer service to clients of a video streaming platform in multiple languages, including Dutch and Flemish.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat channels in a timely and professional manner.
- Analyze customer issues, identify solutions, and provide alternatives when necessary.
- Collaborate with other teams to resolve complex cases.
Requirements:
- Native or near-native proficiency in Dutch/Flemish language.
- Fluent in English (at least B2 level).
- At least one year of experience in customer communication.
- Ability to work a 3-day shift rotation, including weekends.
What We Offer:
- A competitive salary of €35,000 - €45,000 per annum, depending on experience.
- Lunch vouchers and transportation benefits.
- Life insurance and health insurance.
- Dynamic and creative team environment.
- Relocation support.
About the Role:
This is an exciting opportunity for a multilingual individual to join our team and provide top-notch customer service to our clients. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.
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