Customer Support Representative
Há 4 dias
We are seeking a highly skilled Customer Support Representative to join our team at Personalbüro U. Herrmann. As a key member of our support team, you will be responsible for providing top-notch customer service via phone, email, and chat platforms.
About the Role:
- To provide exceptional customer service and resolve technical issues in a timely manner
- To adapt the brand's voice and tone across various communication channels
- To work effectively with internal teams to ensure seamless support delivery
- To stay up-to-date with product knowledge and develop expertise in multiple areas
Requirements:
- A strong command of German (C2) or Dutch or French (C2) as native language and English (B2)
- Prior experience in customer support is an asset
- Excellent communication and problem-solving skills
Benefits:
- An excellent remuneration package based on experience, skills, and performance
- Life insurance
- Meal allowance + Transport allowance
- Private health insurance
- A relocation package that includes reimbursement of airfare up to €400 after 6 months and accommodation assistance for the first year
Estimated Salary: The estimated annual salary for this role is approximately €42,000 - €52,000, depending on qualifications and experience. We offer a competitive compensation package and opportunities for growth and development.
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