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Danish Customer Support Representative
2 meses atrás
About the Role
We are looking for a highly skilled Danish Customer Support Representative to join our team. As a Technical Support Specialist, you will be the first point of contact for our Danish clients, providing top-notch support and resolving issues in a timely and professional manner.
Responsibilities
As a Danish Customer Support Representative, you will be responsible for:
- Identifying customers' needs and delivering appropriate solutions
- Guiding customers through billing inquiries, transactions, and resolving issues
- Answering customers' inquiries and troubleshooting or escalating technical issues
- Assisting customers with account issues and placing orders
- Following standard diagnostic procedures to handle frequently asked questions
Requirements
To be successful in this role, you will need:
- Fluent Danish language skills
- Excellent communication skills and a positive attitude
- Sales experience with consumer products and services (an asset)
- Technical research skills to troubleshoot customer problems
- Empathetic and adaptable with a willingness to learn and grow
What We Offer
We provide a competitive salary, comprehensive training, and opportunities for professional growth and development. You will also have access to state-of-the-art premises, free online Greek language courses, and a range of benefits and discounts.
About Us
We are a leading recruitment agency, Headhunt International, specializing in finding the best talent for our clients. We are committed to providing exceptional service and supporting our team members in their careers.
