Danish Customer Service Representative

Há 1 mês


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

We are Cross Border Talents, a global recruiter with a mission to connect talent with top employers in beautiful cities. Our client, a leading BPO company in Lisbon, is seeking a Danish Customer Advisor to join their team.

**Key Responsibilities:**

  • Represent a worldwide brand in a multicultural environment
  • Develop customer relationships and grant the best experience for the customer
  • Troubleshoot through the use of open questions, support documents, and system training
  • Offer recommendations to common problems or frequently asked questions

**Requirements:**

  • Fluency in Danish C2 Level or Native
  • Good knowledge of English (B2 level)
  • Typing Speed: 25 words per minute
  • Availability to work in rotating shifts
  • Good computer skills
  • Any kind of previous experience or contact with clients

**What We Offer:**

  • Paid travel expenses
  • Surf lessons, social events, city discounts
  • Accommodation offered during your stay in Portugal
  • Health Coverage and Private Health Care
  • Working hours: 40h per week = 8 hours per day / 5 days a week

We are committed to providing a unique experience for our candidates, and we believe that this role offers an excellent opportunity for personal and professional growth.



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