Global Automotive Customer Service Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

**Discover a Career with International Opportunities at Blu Selection**

About Us:

Blu Selection is an esteemed company that offers a unique blend of work and leisure in a breathtaking destination. As a Global Automotive Customer Service Representative, you will play a pivotal role in providing exceptional customer experiences.

Job Description:

You will be responsible for:

  • Assisting clients with inquiries and resolving issues
  • Ensuring high-quality customer service through personalized interactions
  • Coordinating appointments for vehicle maintenance and services
  • Providing timely roadside assistance when needed
  • Recording vital data in our CRM system
  • Offering expert guidance on our app, warranty, and purchases

Requirements:

To succeed in this role, you should possess:

  • A native level of Dutch language proficiency and a high level of English (C1)
  • In-depth knowledge of the value created by excellent customer experiences
  • Excellent communication and articulation skills
  • Availability to work 24/7 rotative shifts
  • A strong team player mentality and commitment to your work
  • Willingness to relocate to Lisbon for an international career experience
  • A valid Portuguese work permit or EU passport

Benefits:

We offer a comprehensive package including:

  • A long-term fixed-term contract renewable annually, potentially leading to a permanent position after 2 years
  • The option to work from home
  • Full-time working hours (40 hours/week) with a rotational schedule between Monday and Sunday, 00:00 - 23:59, and an additional hour for lunch/dinner
  • Two salary options:
    • Including free accommodation (shared flat, all bills included): €1040 gross/month
    • Excluding accommodation: €1298 gross/month
  • Reimbursement of initial flight expenses for international candidates after 9 months
  • Airport pick-up upon arrival
  • Yearly two-way flight ticket back to your home country within the EU
  • Support with paperwork, opening a bank account, etc., upon arrival
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Real opportunities for career growth within the company, including team lead and supervisor positions, after 6 months

Additional Support:

During the training period, successful candidates will receive compensation equal to 50% of their hourly wages (lower taxes) if applicable.



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