Global Automotive Customer Service Representative
2 semanas atrás
**Discover a Career with International Opportunities at Blu Selection**
About Us:
Blu Selection is an esteemed company that offers a unique blend of work and leisure in a breathtaking destination. As a Global Automotive Customer Service Representative, you will play a pivotal role in providing exceptional customer experiences.
Job Description:
You will be responsible for:
- Assisting clients with inquiries and resolving issues
- Ensuring high-quality customer service through personalized interactions
- Coordinating appointments for vehicle maintenance and services
- Providing timely roadside assistance when needed
- Recording vital data in our CRM system
- Offering expert guidance on our app, warranty, and purchases
Requirements:
To succeed in this role, you should possess:
- A native level of Dutch language proficiency and a high level of English (C1)
- In-depth knowledge of the value created by excellent customer experiences
- Excellent communication and articulation skills
- Availability to work 24/7 rotative shifts
- A strong team player mentality and commitment to your work
- Willingness to relocate to Lisbon for an international career experience
- A valid Portuguese work permit or EU passport
Benefits:
We offer a comprehensive package including:
- A long-term fixed-term contract renewable annually, potentially leading to a permanent position after 2 years
- The option to work from home
- Full-time working hours (40 hours/week) with a rotational schedule between Monday and Sunday, 00:00 - 23:59, and an additional hour for lunch/dinner
- Two salary options:
- Including free accommodation (shared flat, all bills included): €1040 gross/month
- Excluding accommodation: €1298 gross/month
- Reimbursement of initial flight expenses for international candidates after 9 months
- Airport pick-up upon arrival
- Yearly two-way flight ticket back to your home country within the EU
- Support with paperwork, opening a bank account, etc., upon arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real opportunities for career growth within the company, including team lead and supervisor positions, after 6 months
Additional Support:
During the training period, successful candidates will receive compensation equal to 50% of their hourly wages (lower taxes) if applicable.
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