Luxury Automotive Brand Customer Service Representative

Há 6 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Customer Service Representative

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative at Blu Selection.

About the Role

As a key member of our Customer Interaction Center, you will be responsible for providing exceptional customer service and ensuring that every interaction with our clients is a positive one.

You will be the first point of contact for customers, representing our company professionally and handling inquiries in a friendly and empathetic manner.

Your responsibilities will include resolving customer issues, maintaining relationships, and contributing to the growth of our Customer Interaction Center by bringing fresh ideas.

Requirements
  • Native level of German with a proficient level of English
  • Previous experience in luxury Customer Service or the Hotel industry (minimum 2 years)
  • Already based in Berlin
  • Excellent verbal and written communication skills
  • Able to quickly understand customers' needs and empathise with them
  • Structured and well-organized way of working
Benefits

We offer a competitive salary of €50,000 - €60,000 per year, depending on experience, plus the possibility of partially working from home after the initial training months.

Our dynamic and inclusive work environment provides opportunities for growth and development, and we are looking for someone who shares our passion for delivering exceptional customer experiences.

About Us

Blu Selection is an innovative luxury automotive brand creating an in-house Customer Interaction Center.

We have offices worldwide to cater for the needs of our international clientele, and we are committed to providing a unique and memorable experience for every customer.



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