Customer Service Representative for Luxury Automotive Brand
Há 1 mês
Job Summary
Blu Selection is seeking a highly skilled Customer Service Agent to join our team in Lisbon, Portugal. As a representative of a luxurious commercial vehicle brand, you will be responsible for providing exceptional customer service to clients, ensuring high-quality support, and representing the brand in a professional manner.
Responsibilities
Assist clients with incoming issues and concerns
Ensure high-quality customer service through effective communication and problem-solving
Book appointments for maintenance and provide roadside assistance
Record data in the CRM system and provide information about the app, warranty, and purchases
Collaborate with the team to achieve common goals and objectives
Requirements
Native level of Dutch and high level of English (C1)
Knowledge of the value and impact of good customer experience
Articulate and communicative with excellent communication skills
Available for 24/7 rotative shifts and willing to relocate to Lisbon
Valid Portuguese work permit or EU passport required
What We Offer
Long-term fixed-term contract renewable every year
Full-time working hours (40h/week) with flexibility to work between 00:00 - 23:59
Competitive salary conditions (€1040 or €1298 gross/month) including free accommodation or reimbursement of initial flight expenses
Opportunities for career growth and professional development
Free Portuguese lessons, cooking classes, sports activities, and social events
About Lisbon
Lisbon is a vibrant and colorful city with a rich cultural history. Enjoy the delicious Portuguese cuisine, famous cafe culture, and friendly people. Experience the warm climate and sunny beach life next to the Atlantic. Join our team and discover the opportunities that Lisbon has to offer.
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