Customer Service Representative for Luxury Fashion Brands
Há 1 mês
Company Overview: Blu Selection is a leading luxury fashion brand based in Lisbon, Portugal.
Salary: We offer a competitive salary of 950-1,400€ gross/month, depending on experience. This includes free accommodation in a shared flat with all bills paid, or a monthly stipend if you choose to find your own place.
Job Description: As a Customer Service Agent for our luxury fashion brand, you will be responsible for providing exceptional customer service to our clients. Your duties will include being a fashion mentor to customers during their shopping experience, answering questions and providing troubleshooting regarding products, orders, payment methods, and shipping, transforming online credit simulations into completed files, handling calls for prospects and clients, and working with other departments to redirect related cases and issues.
Benefits: We offer a range of benefits to support your career growth and well-being, including reimbursement of initial flight expenses after 9 months, airport pick-up, yearly two-way flight tickets back to your home country within the EU, help with paperwork, opening a bank account, free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.
Required Skills and Qualifications: We are looking for a candidate who is customer service oriented, has good communication skills, is proactive, and a team player. You should have a fluent level of German, a good level of English would be a plus, and be motivated and committed to your work. Excellent communication and listening skills are essential, as well as a willingness to work with many different nationalities.
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