Luxury Fashion Brand Customer Service Representative
4 semanas atrás
As a Customer Service Agent with Blu Selection, you will be the fashion mentor to our customers during their shopping experience.
Your responsibilities and impact will include providing the best possible answers and solutions to questions and concerns from customers via various communication channels.
You will answer questions and provide troubleshooting regarding products, orders, payment methods, and shipping while maintaining a calm and polite demeanor.
Additionally, you will transform online credit simulations into completed files and handle calls for both prospects and clients.
You will also be in contact with other departments and redirect related cases and issues to responsible teams.
We offer a long-term fixed term contract renewable every year (6 months or 1 year), full-time rotating shifts, and two compensation options:
Option 1: Including free accommodation (shared flat, all bills included): €950 - €1000 gross/month based on level of experience.
Option 2: Excluding accommodation: €1300 - €1400 gross/month based on level of experience.
If you are an international candidate, we provide reimbursement of your initial flight expenses after 9 months, airport pickup, yearly two-way flight ticket back to your home country within the EU, and assistance with paperwork and bank account opening.
We also offer free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.
You will have real career opportunities in different career paths, and if successful, you will receive compensation during training period ranging from 90% of your hourly wages (lower taxes).
To succeed in this role, you should possess excellent communication and listening skills, be customer service oriented, pro-active, and a team player. Fluency in German is required, and knowledge of English is a plus.
You must be motivated and committed to your work, have excellent communication and listening skills, and be a team player willing to work with many other nationalities.
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative for Luxury Fashion Brands in Lisbon.The successful candidate will be responsible for providing exceptional customer service to clients from around the world, handling their inquiries and resolving any issues that may arise.This is an...
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