Customer Service Representative for Luxury Beauty Products
4 semanas atrás
About the Opportunity
We are seeking a highly skilled and motivated Customer Service Representative to join our team in Portugal. As a representative of a leading luxury beauty brand, you will be responsible for providing exceptional customer service and support to clients through various communication channels.
Key Responsibilities
- Provide expert advice and guidance to customers on luxury beauty products and services;
- Handle customer inquiries and resolve issues in a timely and professional manner;
- Collaborate with internal teams to ensure seamless customer experiences;
- Meet and exceed sales targets through upselling and cross-selling opportunities;
- Maintain up-to-date knowledge of product lines and industry trends;
Requirements
- Bilingual or multilingual skills in French and English;
- Excellent communication and interpersonal skills;
- Prior experience in customer-facing roles, preferably in sales or customer service;
- Ability to work in a fast-paced environment and adapt to changing priorities;
- Demonstrated problem-solving and conflict resolution skills;
What We Offer
- A competitive salary of approximately €2,500-€3,000 per month, depending on experience;
- A comprehensive training program to develop your skills and knowledge;
- A dynamic and multicultural work environment with opportunities for growth and advancement;
- A range of benefits, including health insurance, paid time off, and travel opportunities;
- The chance to work with a leading company in the customer experience industry.
Why Teleperformance?
We are a global leader in customer experience management, with a reputation for excellence and innovation. Our employees enjoy a range of benefits, including flexible work arrangements, career development opportunities, and a supportive work environment. Join our team and take the first step towards a rewarding and challenging career in customer service.
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