Customer Service Representative for Luxury Beauty Products

Há 5 horas


Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

About the Opportunity

We are seeking a highly skilled and motivated Customer Service Representative to join our team in Portugal. As a representative of a leading luxury beauty brand, you will be responsible for providing exceptional customer service and support to clients through various communication channels.

Key Responsibilities

  • Provide expert advice and guidance to customers on luxury beauty products and services;
  • Handle customer inquiries and resolve issues in a timely and professional manner;
  • Collaborate with internal teams to ensure seamless customer experiences;
  • Meet and exceed sales targets through upselling and cross-selling opportunities;
  • Maintain up-to-date knowledge of product lines and industry trends;

Requirements

  • Bilingual or multilingual skills in French and English;
  • Excellent communication and interpersonal skills;
  • Prior experience in customer-facing roles, preferably in sales or customer service;
  • Ability to work in a fast-paced environment and adapt to changing priorities;
  • Demonstrated problem-solving and conflict resolution skills;

What We Offer

  • A competitive salary of approximately €2,500-€3,000 per month, depending on experience;
  • A comprehensive training program to develop your skills and knowledge;
  • A dynamic and multicultural work environment with opportunities for growth and advancement;
  • A range of benefits, including health insurance, paid time off, and travel opportunities;
  • The chance to work with a leading company in the customer experience industry.

Why Teleperformance?

We are a global leader in customer experience management, with a reputation for excellence and innovation. Our employees enjoy a range of benefits, including flexible work arrangements, career development opportunities, and a supportive work environment. Join our team and take the first step towards a rewarding and challenging career in customer service.



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