Luxury Beauty Expert Wanted in Lisbon for Customer Service

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Unlock Your Potential as a Luxury Beauty Expert

Your role as a Beauty Customer Service Representative will be pivotal in shaping the customer experience. You will be responsible for managing consumer requests, providing exceptional service, and offering expert advice on beauty products.

Key Responsibilities:
  • Manage consumer inquiries and complaints through various channels
  • Provide solutions, services, and product advice in a timely and professional manner
  • Maintain collaboration with other departments to resolve cases and issues
Requirements:
  • Exceptional communication skills with a strong focus on customer satisfaction
  • Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset
  • Proficiency in German (C1 level) and English (B2 level)
  • Solid IT skills, including proficiency in reporting tools
  • Availability to work flexible shifts
What We Offer:
  • A long-term fixed-term contract with a renewable option every year
  • Full-time working hours with a rotational schedule (40 hours/week)
  • A competitive salary of €950-1100 gross/month, inclusive of free accommodation or €*gross/month excluding accommodation
  • 50% compensation during training (1-4 weeks) at a lower tax rate
  • Reimbursement of initial flight expenses for international candidates
  • Airport pick-up and yearly two-way flights back home
  • Support with paperwork, bank account opening, and language courses
  • Cooking classes, sports activities, and social events organized by Blu Selection
  • Real career opportunities in different paths within the company
About Our Company:

Blu Selection is a multinational organisation with a presence in Porto and Lisbon. As one of the best sales and customer service solutions providers globally, we take care of our employees' career development, language skills, accommodation, and social integration.


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