Freelance Luxury Brand Experience Specialist
Há 1 mês
About the Role
CXG, a leading customer experience agency, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Experience Specialist, you will perform evaluations of your favorite luxury brands in-store, online, or sometimes both, and provide objective feedback about your experiences.
Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more.
Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Responsibilities:
- Conduct discreet evaluations of luxury brands in-store, online, or both.
- Provide objective feedback about your experiences.
- Choose assignments that align with your profile and interests.
- Comply with all given project objectives and special requirements from the luxury brand we represent.
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
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