Luxury Guest Experience Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal The Ritz-Carlton Tempo inteiro

Role Overview
At The Ritz-Carlton, we strive to create unforgettable experiences for our guests. As a Luxury Guest Experience Specialist, you will play a crucial role in delivering exceptional service and exceeding our guests' expectations. Your expertise will be essential in creating a warm and welcoming atmosphere, making every guest feel like royalty.

Key Responsibilities
- Provide personalized service to our discerning guests, catering to their every need and desire
- Work closely with our team to ensure seamless execution of guest requests and preferences
- Collaborate with other departments to deliver a cohesive and luxurious experience
- Maintain the highest standards of service, adhering to our Gold Standards
- Stay up-to-date with the latest trends and developments in the hospitality industry to continuously improve our services

Requirements
- High school diploma or equivalent required
- No prior work experience necessary
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Passion for delivering exceptional customer service and exceeding expectations

About The Ritz-Carlton
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. We believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate. Join us and become part of a global brand leader in luxury hospitality.



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