Luxury Experience Coordinator
Há 5 dias
Quintessentially Portugal is seeking a Full-time Luxury Experience Coordinator to join our Lisbon office, providing high-end service to discerning clients.
About the RoleThis role entails delivering exceptional lifestyle management services to affluent individuals, offering specialist advice, insider access, and exclusive privileges. Your responsibilities will include:
- Curating luxurious experiences and long-lasting memories for our members
- Ensuring an unparalleled level of client satisfaction through proactive support and expert knowledge
- Assisting with day-to-day needs, including travel, dining, events, education, real estate, wine, art, personal shopping, health, and entertainment
- Promoting up-selling opportunities and embodying our company values as a full-time ambassador
- Managing database CRM systems and updating information
- Providing content management and search assistance
- Navigating complex situations and ensuring guest satisfaction
We require individuals with a passion for delivering excellent customer service, demonstrated by:
- A clear understanding of privacy and discretion
- The ability to build trustable relationships with clients
- Backgrounds in hospitality, customer service, personal assistance, luxury travel, and leisure (desired)
- Excellent written and oral communication skills
- Fluency in Portuguese and English; French is an asset
- Diplomatic skills, general knowledge, and an open mind towards other cultures
- Maturity, dedication, and strong drive
- Independence and exceptional time management skills
Our estimated annual salary for this position is €40,000 - €60,000, depending on qualifications and experience. Additionally, we offer competitive benefits packages, including comprehensive training, professional development opportunities, and a dynamic work environment.
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