Customer Support Representative
Há 5 dias
We are looking for a Customer Support Representative to join our team in Lisbon.
This is a great opportunity to work with a leading company, providing excellent customer service and support.
The successful candidate will have:
- Fluent English language skills
- Minimum 1 year of experience in a similar role
- Proficiency in IT tools and various communication channels
As a member of our team, you will be responsible for:
- Responding to incoming user requests on the platform
- Following up on requests until resolution
- Escalating challenges encountered with clients to the assigned Performance Coach
- Training and proactively supporting clients in mastering the platform
In return, we offer a competitive salary package, including:
- A base salary of €1400 per month
- A meal allowance of €7.23 per day
- Health insurance
- A monthly transport pass reimbursement of €40
We strive to provide a positive and inclusive work environment, where everyone feels valued and supported. We are an equal opportunities employer and welcome applications from all qualified candidates.
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