Multilingual Support Representative

Há 12 horas


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Overview
We are seeking a talented Multilingual Support Representative to join our team at Headhunt International. Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders.

Salary
The estimated monthly salary for this role is $4,500 - $6,000 plus additional benefits, including competitive bonuses, healthcare benefits, and numerous other discounts.

Job Description
In this role, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales. Your duties will include guiding customers facing issues related to billing inquiries, handling transactions, and providing resolution to inquiries in a timely manner. You will also assist customers to place an order and related issues, answer customers' inquiries, and troubleshoot or escalate technical issues that they face. Additionally, you will assist customers with account issues and follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.

Required Skills and Qualifications
To be successful in this role, you will need to have fluent Irish Gaelic, excellent communication skills, and sales experience with consumer products and services. You will also require technical research skills to troubleshoot customer problems and advanced internet research skills. An empathetic soul with strong communication skills and a positive and adventurous attitude are essential for this position.

Benefits
As a valued member of our team, you will receive complete support to help you ease your relocation to Greece, including flight tickets expenses, hotel accommodation, and support with the house searching process. You will also benefit from competitive bonuses, healthcare benefits, and numerous other discounts.

Others
This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. To be eligible for this role, you must have EU citizenship or permission to work in Greece.



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