Customer Support Representative

1 semana atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Overview

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We are seeking a highly skilled and multilingual customer support representative to join our team at Buscojobs Portugal. As a key member of our support team, you will play a vital role in providing exceptional service to our clients across multiple channels.

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About the Role

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This is an exciting opportunity for someone who is fluent in Spanish and English to provide pre- and post-sales support for self-service products. You will be responsible for identifying trends and solving problems facing multiple SMB clients, as well as providing product and tool support to improve clients' experience.

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Key Responsibilities

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  • Provide support to small and medium-sized businesses (SMBs) across multiple channels – chat, email, and phone">
  • Identify trends and solve problems facing multiple SMB clients">
  • Provide pre- and post-sales support for all self-service products">
  • Provide product and tool support to improve clients' experience">
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Requirements

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To be successful in this role, you will need:

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  • Fluency in Spanish">
  • Proficient English communication skills">
  • Strong communication, interpersonal, and problem-solving abilities">
  • Ability to multitask effectively">
  • Team-oriented with the ability to thrive in a fast-paced, energetic environment">
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What We Offer

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We offer a competitive salary package of 1366€ per month, plus additional benefits including health insurance and various discounts. You will also receive full training provided by certified instructors, as well as opportunities for career advancement and professional development.

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Benefits

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In addition to the salary and training, we offer a range of benefits including:

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  • ">
  • Full salary package of 1366€ per month">
  • Health benefits">
  • Variety of discounts">
  • Full training provided by certified instructors">
  • Opportunities for career advancement and professional development">
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Salary Information

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The estimated monthly salary for this position is 1366€, which is based on industry standards for similar roles in Portugal.

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Language

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The primary language for this role is English, but proficiency in Spanish is also required.



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