Italian Speaking Customer Service Representative

Há 1 mês


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

We are seeking a highly motivated and fluent Italian speaking customer service representative to join our team in Lisbon. As an essential part of our customer support team, you will play a key role in ensuring the satisfaction of our Italian-speaking clients.

About Us

Located at the heart of Lisbon's booming e-commerce industry, we are a leader in creating cutting-edge customer experiences. With a focus on collaboration and innovation, we are shaping the future of the e-commerce landscape.

Key Responsibilities
  • Customer Interaction: Communicate with Italian-speaking clients across different channels, handling inquiries and resolving issues promptly.
  • Language Skills: Use your fluency in Italian to provide clear and empathetic communication, ensuring a tailored and enjoyable experience for each customer.
  • Problem Solving: Address and resolve customer concerns efficiently and professionally, ensuring their satisfaction.
  • Product Expertise: Develop a deep understanding of our e-commerce offerings to provide accurate advice and guidance.
  • Team Collaboration: Work closely with various teams, offering valuable insights and contributing to continuous improvement.
Qualifications and Benefits

We offer:

  • Fluency in Italian: Excellent spoken and written Italian skills are essential for effective communication with our customers.
  • Customer-Oriented: Strong communication skills and a passion for delivering outstanding customer service with a friendly and engaging approach.
  • Adaptability: Ability to thrive in a fast-paced environment and quickly respond to changing customer needs and industry developments.
What We Offer
  • Competitive Salary: €25,000 - €35,000 per year, depending on experience.
  • Relocation Support for those moving from abroad, including flight arrangements and accommodation support.
  • Health and Life Insurance to ensure your well-being is a priority.

Are you ready to take your career to the next level? Apply now with a detailed CV.



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