Italian Language Customer Service Representative
4 semanas atrás
Talent Trail is seeking an Italian Language Customer Service Representative to join their team.
Company Overview
Our client is a world-renowned outsourcing company that provides exceptional customer and technical support services. With a mission to create inclusive and differentiated teams of experts, they have consistently delivered high-quality services across various professional domains.
Project:
You will be responsible for providing top-notch customer support to Italian-speaking clients as their primary point of contact. Your tasks will include answering questions, resolving issues, and offering assistance to ensure customer satisfaction.
Responsibilities:
- Manage incoming calls and emails efficiently
- Identify and assess customers' needs to achieve complete satisfaction
- Provide accurate, valid, and comprehensive information using the right methods and tools
- Adhere to established communication procedures, guidelines, and policies
Requirements:
- Fluency in Italian language (C2 level required)
- Communicative level of English language (B2+)
What You'll Gain:
- A full-time contract signed for 12 months
- A competitive salary of 1366€ gross per month
- Comprehensive health insurance
- The opportunity to work in a stable environment with career progression
- Investment in training and personal development
About Talent Trail
Talent Trail is a leading outsourcing company dedicated to providing exceptional customer support services. We pride ourselves on creating inclusive and differentiated teams of experts who deliver high-quality services across various professional domains.
Join our team and become an integral part of our success story
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