Diverse Customer Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Customer Support Representative Opportunity

We are seeking a skilled Customer Support Representative to provide exceptional service to our diverse clientele.

About the Role:

This is a unique opportunity to work as a Multilingual Customer Advisor, delivering outstanding support in German, Dutch, Italian, and Spanish. Located anywhere within Portugal, you will have the flexibility to work remotely and make a real difference in our customer's experience.

Key Responsibilities:

  • Provide excellent customer support via various communication channels such as phone, email, and live chat.
  • Collaborate with team members and maintain a positive and productive remote working environment.
  • Stay informed about our products/services to offer knowledgeable assistance to customers.
  • Demonstrate strong problem-solving skills and attention to detail in addressing customer inquiries.

Requirements:

  • Fluency in German, Dutch, Italian or Spanish (both written and spoken).
  • EU citizenship or valid work permission.
  • Excellent communication and interpersonal skills.
  • Self-motivated and able to work independently.

What We Offer:

  • A competitive salary of €28,000 - €35,000 per year, depending on experience.
  • A performance-based bonus.
  • The opportunity to work remotely from anywhere in Portugal.
  • A daily allowance.
  • Career growth and development opportunities.
  • An inclusive and diverse working environment.


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