Dedicated Spanish Customer Support Representative

3 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Are you passionate about delivering exceptional customer experiences and navigating technologies?
We are seeking a dedicated Spanish Customer Support Representative to join our team in Lisbon, Portugal.
Your mission as a Customer Support Agent is to provide top-notch service to our clients' customers, working with renowned international brands.

Your Role:
  • Answer inbound calls and customer inquiries in Spanish and English
  • Provide support across multiple channels: chat, email, and phone (Outbound calls are mandatory for emails and highly recommended for chat)
  • Offer pre- and post-sales support for self-service products
  • Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database
  • Resolve customer service issues in a timely and empathetic manner

Our ideal candidate possesses:

  • Fluency in Spanish (C2 Level or Native)
  • Good knowledge of English (B2 level)
  • Availability to work in rotating shifts
  • Excellent communication skills
  • Good listening and empathy skills
  • Good time management skills
  • Team spirit and flexibility
About the Opportunity:
  • Competitive salary estimated at €25,000 per year
  • Meal vouchers
  • Fixed-term, renewable employment contract


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