Dedicated Polish Customer Service Representative
4 semanas atrás
We are seeking a highly motivated and experienced Polish Customer Service Representative to join our team at Cross Border Talents. In this role, you will be responsible for providing exceptional customer support to clients across the globe.
About the Role:This is a fantastic opportunity for a customer-focused individual to work in a dynamic environment where no two days are the same. As a Cross Border Talents representative, you will be working closely with clients from various backgrounds, ensuring their queries are resolved efficiently and effectively.
Your mission as a Customer Service Representative will be to provide top-notch support, maintaining a positive and professional attitude throughout your interactions. This includes responding to inbound calls and customer inquiries, resolving issues in a timely and empathetic manner, and maintaining accurate data input of consumer enquiries, questions, and feedback on our customer services database.
In addition to your excellent communication skills, you should possess good knowledge of English (B2 level), fluency in Polish, and typing speed of 25 words per minute. Previous experience or contact with clients is a plus, but not necessary. Our ideal candidate is someone who can work in rotating shifts, has good computer skills, and can offer recommendations to common problems or frequently asked questions.
We offer a competitive salary of around €25,000 - €35,000 per year, depending on experience, meal vouchers, a fixed-term renewable employment contract, and private health insurance after 6 months of contract signature. You will also have access to sports activities and other benefits.
The successful candidate will be an excellent listener, empathizer, and problem-solver. If you are passionate about delivering outstanding customer experiences and working in a fast-paced environment, we encourage you to apply.
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