Customer Service Representative in Lisbon
Há 5 dias
We are seeking a highly skilled and motivated Customer Service Representative to join our team in Lisbon, Portugal. This role is perfect for individuals who possess excellent communication skills, a customer-first mindset, and fluency in Polish and English.
About the Job:This position offers a unique opportunity to work in a vibrant international environment, interact with customers from diverse backgrounds, and experience the beauty of Lisbon. As a Customer Service Representative, you will be responsible for providing world-class support, resolving customer inquiries, and delivering personalized solutions to their issues.
Your primary goal will be to ensure customer satisfaction by utilizing your exceptional communication and problem-solving skills. You will work closely with the team to escalate and solve complex cases, maintain up-to-date knowledge of products and services, and strive to meet and exceed customer satisfaction goals and key performance metrics.
Requirements:- Fluency in Polish (C1 level) and English (B2 level)
- Excellent communication and interpersonal skills
- Problem-solving abilities and a proactive approach to challenges
- Previous experience in customer service is a plus but not mandatory
- Relocation Package: Assistance with moving to Lisbon, including flight tickets and initial accommodation
- Competitive Salary: €30,000 per year
- Career Growth: Opportunities for professional development and promotion within the company
- Multicultural Environment: Work with team members from around the globe
- Benefits: Health insurance, meal vouchers, and language courses (if needed)
Lisbon is one of Europe's most dynamic and picturesque cities. Its warm climate, friendly locals, and affordable cost of living make it an ideal destination for professionals looking for a fresh start. From historic streets and delicious cuisine to a thriving international community, Lisbon offers the perfect backdrop for your next career move.
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