German Customer Service Representative in Lisbon

Há 5 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

**Job Title:** German Customer Service Representative in Lisbon

**Location:** Lisbon, Portugal

At Cross Border Talents, we're seeking a highly motivated and detail-oriented Customer Support Representative (German Market) to join our team in Lisbon. As a customer-facing representative, you'll be the primary point of contact for German-speaking customers, providing top-notch support via phone, email, and chat.

**Responsibilities:

  • Respond to customer inquiries about products, services, and general questions.
  • Troubleshoot and resolve customer issues, ensuring a high level of satisfaction.
  • Maintain accurate records of customer interactions.

**Requirements:

  • Native-level proficiency in German (C2).
  • B2-level proficiency in English (for internal communication and training).
  • Excellent communication and interpersonal skills.

**What We Offer:

  • Competitive salary: €24,000 - €28,000 per year.
  • A comprehensive training program to ensure your success in the role.
  • Opportunities for career advancement and personal development.
  • A supportive, international team environment.
  • Relocation assistance for those moving to Lisbon.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a strong command of the German language, we'd love to hear from you



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