Customer Service Representative in Lisbon with German Language Skills

Há 2 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Discover a rewarding career opportunity as a Customer Service Representative in Lisbon, Portugal, with Cross Border Talents.

We are seeking a motivated and customer-focused professional to join our dynamic team. As a German-speaking Customer Advisor, you will play a key role in providing exceptional support to our clients via phone, email, and chat channels.

Why Choose This Role?

  • Competitive salary: €35,000 per annum (gross)
  • Promising career growth and opportunities for advancement
  • Balanced lifestyle in Lisbon, one of Europe's most captivating destinations

About the Job:

This is an exciting opportunity to work for a leading global organization renowned for its exceptional customer service solutions provided to top international brands. As a Customer Service Representative, your primary responsibilities will include:

  1. Providing outstanding customer support in German via phone, email, and chat channels
  2. Promptly and professionally resolving customer inquiries and issues
  3. Educating customers on product features and services to enhance their satisfaction
  4. Maintaining high standards of service quality and ensuring customer happiness

Requirements:

  • A valid work permit in Portugal (residence card or EU ID)
  • A minimum of 1 year of experience as a Customer Supporter (preferred)
  • C1 level proficiency in German and B2 level proficiency in English
  • A willingness to relocate to Lisbon

What We Offer:

  • Comprehensive health insurance
  • Transportation bonus
  • Paid training programs
  • Meal allowance
  • A relocation bonus of €2,500, paid in the first month


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