International Customer Service Representative in Lisbon
Há 5 dias
We are looking for a skilled International Customer Service Representative to join our team in Lisbon. As a key member of our team, you will be responsible for providing exceptional support to customers through various communication channels.
Main Responsibilities:
- Assist customers via phone, email, or social media with their inquiries and concerns.
- Ensure high customer satisfaction by responding promptly and efficiently to customer requests.
- Record relevant data in our system to track customer interactions.
- Collaborate with other departments to resolve customer issues and improve overall service quality.
Requirements:
- Native-level Dutch and at least a B2 level of English proficiency.
- Excellent listening and communication skills to effectively interact with customers.
- A drive for excellence and professionalism in all customer interactions.
- The ability to work collaboratively as part of a team to achieve shared goals.
- A passion for intercultural communication and the expatriate lifestyle.
What We Offer:
- Competitive salary: €13,500 per annum (approximately $15,300 USD).
- A full-time employment contract with 40 hours of work per week.
- Relocation package assistance to help you settle into your new life in Lisbon.
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