International Customer Service Representative in Lisbon
Há 4 dias
Company Overview
We are Blu Selection Spain, a dynamic organization offering high-quality support to customers worldwide. Our mission is to provide exceptional service experiences that exceed expectations.
Job Description
As an International Customer Service Representative, your primary goal will be to deliver outstanding customer service by providing prompt and accurate responses to inquiries. Your responsibilities will include:
- Assisting customers via phone, email, or social media with their concerns and issues;
- Ensuring high customer satisfaction through effective and efficient responses;
- Recording relevant data in the system;
- Collaborating with other departments to redirect issues or cases as necessary;
- Becoming an essential team player, contributing to the success of your team and project.
Required Skills and Qualifications
To excel in this role, you will need:
- A native-level proficiency in Dutch and at least a B2 level of English;
- A strong understanding of the value a positive customer experience can bring;
- Excellent listening and communication skills;
- A drive for excellence and professionalism in all interactions;
- A passion for intercultural communication and the expatriate lifestyle.
Benefits
We offer a comprehensive package to support your career growth and well-being, including:
- An estimated annual salary of €15,500 (dependent on qualifications and experience);
- Full-time working hours (40h/week);
- Relocation assistance to help you settle in Lisbon;
- Comprehensive private health insurance;
- Paperwork support to facilitate official processes;
- The opportunity to work in an international and multicultural environment with colleagues from diverse backgrounds.
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