International Customer Service Representative in Lisbon Opportunity
Há 1 mês
Your role as an International Customer Service Representative will be pivotal in ensuring seamless customer experiences for our global clients. This position is based in our international hub in Lisbon, Portugal.
We are seeking a skilled and motivated individual who can provide exceptional service to customers via phone, email, and chat. Your responsibilities will include assisting customers with all their queries related to orders, subscriptions, and invoices, delivering a high-quality service to ensure a superior customer experience, and following up on customer queries until they are fully resolved and meet commitments within agreed deadlines.
To excel in this role, you must possess strong communication skills, both written and verbal, and be able to interact effectively with various departments to ensure smooth processing of customer requests. Native French speakers with a minimum B2 level in English are highly preferred.
We offer a competitive package that includes:
- A gross monthly salary of €895 + performance bonus up to €100 per month
- Meal vouchers of €7.23 per workday
- Reimbursement of some transportation costs
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