Polish Customer Service Representative

Há 3 dias


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro
Excel in Your Career with Headhunt International

We are seeking a highly skilled Polish Customer Service Representative to join our team in Athens, Greece. This exciting opportunity will allow you to advance your career and gain valuable experience in customer service.

Company Overview

Headhunt International is a leading recruitment agency that specializes in placing top talent in various industries. We are committed to providing excellent opportunities for experienced customer service professionals to grow their careers.

Job Description

As a Polish Customer Service Representative, you will be responsible for delivering exceptional customer experiences through sales, technical support, and problem-solving skills. You will work closely with our clients to understand their needs and provide tailored solutions.

Key Responsibilities:

  • Identify customers' needs and deliver appropriate solutions, including sales
  • Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
  • Assist customers to place an order and related issues
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Turn every customer into a happy customer
  • Exchange ideas and solutions with your colleagues

Required Skills and Qualifications:

  • Excellent communication skills
  • Sales experience with consumer products and services will be an asset
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude

Benefits:

  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

Location: Athens, Greece

Salary: €2,500 - €3,000 per month (dependent on experience)

About Relocating to Greece: Greece has a low cost of living compared to other European countries. Our client provides complete support to help you ease your relocation, including flight tickets expenses, hotel accommodation, and house searching process assistance.



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