Polish-English Travel Customer Service Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Ttec Tempo inteiro

Be a Part of Delivering Exceptional Customer Experiences

TTEC is seeking a skilled Polish-English Travel Customer Service Representative to join our team in Krakow, Poland. As a key member of our customer experience team, you will be responsible for providing top-notch support to customers in Polish and English.

Key Responsibilities:

  • Answer incoming communications from customers in a timely and professional manner
  • Conduct research to provide accurate and helpful information to customers
  • Be the first point of contact for customers, resolving basic questions and queries
  • Provide excellent service and ensure a positive customer experience

Requirements:

  • Fluent in Polish and English
  • High school diploma or equivalent
  • 6 months or more of customer service experience
  • Computer savvy and able to learn new tools and processes quickly

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • Competitive compensation and benefits package
  • Relocation assistance available

About TTEC:

TTEC is a global company that helps businesses build engaged, pleased, and profitable customer experiences. We're proud to be an equal opportunity employer and strive to reflect the communities we serve in our diverse and inclusive workforce.



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