Polish Customer Service Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Cbt Tempo inteiro
About Cbt

We are an international company with a passion for delivering exceptional customer experiences. Our team is dedicated to providing top-notch support to our clients, and we're looking for a talented Polish-speaking Customer Service Advisor to join our team in Lisbon, Portugal.

Position Overview

As a Polish Customer Service Advisor, you will be responsible for providing excellent customer service to our Polish-speaking clients via phone, email, and chat. You will resolve customer inquiries and issues promptly and professionally, assist with product information, orders, and service-related questions, and collaborate with internal teams to ensure the highest level of customer satisfaction.

Key Responsibilities
  • Provide exceptional customer service to Polish-speaking clients
  • Resolve customer inquiries and issues promptly and professionally
  • Assist with product information, orders, and service-related questions
  • Collaborate with internal teams to ensure high customer satisfaction
  • Maintain accurate customer records and document all interactions
Requirements
  • Native or fluent in Polish (written and spoken)
  • Good communication skills in English
  • Strong problem-solving skills and attention to detail
  • Prior experience in customer service is a plus, but not required
  • Ability to work on-site in Lisbon, Portugal
What We Offer
  • Competitive salary and performance-based bonuses
  • Health insurance and other benefits
  • Career development and growth opportunities
  • Full training and a supportive work environment
  • Relocation assistance (if applicable)
How to Apply

If you are interested in this position, please send your CV to us. We look forward to hearing from you and exploring how you can contribute to our team's success.



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