Customer Service Representative

Há 3 dias


Lisboa, Lisboa, Portugal Grow-Talent Tempo inteiro
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Grow-Talent.com in Lisbon, Portugal. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via various communication channels.

Key Responsibilities
  • You will communicate effectively with customers, responding to their inquiries and resolving issues in a timely and professional manner.
  • Collaborate with cross-functional teams to identify and implement solutions that meet customer needs.
  • Maintain accurate records of customer interactions and escalate complex issues to senior representatives when necessary.
  • Stay up-to-date with product knowledge and industry trends to provide informed support to customers.
Requirements
  • Candidates must be fluent in Russian (C1) and have a good understanding of Polish (at least B2 level).
  • Prior experience in customer-facing roles or similar positions is essential.
  • Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Able to meet deadlines and work efficiently in a fast-paced environment.
What We Offer
  • An attractive salary package based on experience and performance.
  • A dynamic and supportive work environment with opportunities for growth and development.
  • Competitive benefits package including life insurance, private health insurance, and meal allowance.
  • Relocation assistance and accommodation support for successful candidates.

Estimated salary: €35,000 - €45,000 per annum, depending on experience and qualifications.



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