Customer Service Representative for Nikon
Há 16 horas
About Us: Sitel Corp. is a leading provider of customer experience solutions for major brands.
Job Title: Customer Service Representative for Nikon
About the Role: We are seeking a highly skilled and motivated Customer Service Representative to join our team in Lisbon, Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone and email.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints in a fair and courteous way.
- Provide product information and make recommendations to customers.
- Maintain accurate records of customer interactions.
Requirements:
- Native or proficient level of Danish (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, being a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Salary: The estimated salary for this role is around €45,000 - €55,000 per annum, depending on experience.
Benefits: As a Sitel Corp. employee, you can expect a competitive salary, paid professional training, private healthcare & dental insurance (after six months of employment), growth opportunities through various development programs, fun and engaging company-wide initiatives, including our EverBetter wellness program, job stability, life-long skills and experience.
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