Customer Service Specialist for Nikon in Lisbon
2 semanas atrás
Are you looking to advance your career as a customer service specialist in a multicultural environment?
Nikon, one of the world's leading suppliers of photographic products and solutions, is seeking a native Finnish or fluent speaker with strong English communication skills to join our Finnish Customer Support team in sunny Lisbon, Portugal.
We offer a dynamic and collaborative work environment where you can make a real impact and grow professionally.
About Nikon:
Nikon is famous for its cameras and binoculars, and we are known for our innovative approach to opto-electronics and precision technologies.
As a member of our support team, you will be responsible for providing excellent customer service via phone and email, resolving customer issues efficiently, and building meaningful relationships with our customers.
Your Responsibilities:
- Provide timely and effective support to customers regarding products and services
- Offer solutions to customer demands by identifying and troubleshooting with available resources
- Develop a strong understanding of our products and services to provide accurate information and recommendations
- Meet and exceed our service quality goals, compliance regulations, and productivity targets
- Collaborate with colleagues to achieve shared objectives
What We're Looking For:
To succeed in this role, you will need to have:
- Native or proficient level of Finnish (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator, and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Lisbon, Portugal
Benefits:
This is an exciting opportunity to join a respected brand and contribute to its success. You will have the chance to develop your skills, work with a talented team, and enjoy a great work-life balance in a beautiful city like Lisbon.
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