Global Customer Experience Specialist
4 semanas atrás
About Lisbon
Lisbon, the capital city of Portugal, boasts a unique blend of hilly terrain and stunning coastal views. The imposing São Jorge Castle offers breathtaking vistas of the old city's pastel-colored buildings, the Tagus Estuary, and the Ponte 25 de Abril suspension bridge.
A Company Overview
Customer Labs is an international service company specializing in customer experience and business process outsourcing, with over 50,000 employees worldwide.
About the Job
We are seeking a skilled Global Customer Experience Specialist to join our team in Lisbon.
Job Description
- Support partners managing extranet through phone and email assistance.
Required Skills and Qualifications
- Fluent English and Dutch language skills.
- EU passport holder.
- Excellent communication and empathy skills.
- Ability to work well under stress.
- Proficiency in Windows computers and multitasking.
- Able to install Okta app on mobile phones and ensure proper internet connection.
Benefits
- Full-time position with 40 hours per week.
- International environment and home office opportunities.
- Paid training and development programs.
- 22 paid holidays per year.
- Meal card with tax-free benefits.
- Competitive salary and bonus system.
Estimated Salary: €35,000 - €45,000 per annum, depending on qualifications and experience.
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