Global Customer Experience Specialist

1 dia atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a highly motivated Global Customer Experience Specialist to join our team in Portugal. As a key member of our team, you will be responsible for providing exceptional customer service and support to clients worldwide.

About the Role:

  • Support clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands.
  • Answer project-related queries from customers, identify issues, and provide solutions to ensure high levels of customer satisfaction.
  • Record data in the CRM system and provide ad-hoc support as needed.
  • Collaborate with the team to achieve project goals and success.

Requirements:

  • A native level of Dutch and at least a B2 level of English.
  • Knowledge of the value and impact that a good customer experience can create.
  • A high school degree and a drive for excellence and professionalism.
  • Ability to communicate effectively with people and work as part of a team.
  • Excitement about intercultural communication and the expatriate lifestyle.
  • Willingness to relocate to Portugal for an international career and life experience.

What We Offer:

  • A long-term fixed term contract, renewable every year or even indefinite.
  • Full-time employment (40h/week) with various schedule options.
  • A competitive salary range: €950 - €1500 gross/month, depending on project and relocation package.
  • A comprehensive relocation package including help with paperwork, accommodation, and flight/travel tickets.
  • Health insurance and various add-ons such as language lessons, cooking classes, sports activities, and social events organized by the company.

About Us:

We are a dynamic and forward-thinking company that offers real career opportunities in different career paths. Our team is passionate about delivering exceptional customer experiences and making a lasting impact in the industry. If you are looking for a challenging and rewarding role that allows you to grow professionally and personally, we encourage you to apply.



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