Global Customer Experience Specialist
1 dia atrás
Catawiki is a dynamic and fast-paced e-commerce platform where you can engage with customers who are passionate about their special objects. As a Global Customer Experience Specialist, you will be part of a team that strives to provide an excellent level of service to our buyers and sellers.
In this role, you will have the opportunity to make a real impact on our customer's experience. You will mediate between customers and find solutions to complex challenges in a patient and empathetic way.
You will work closely with other departments to improve the overall Customer Experience. Your close customer contact will bring valuable feedback on possibilities for improvements in our services.
About You- You are motivated by providing delight to our customers and have strong analytical and critical thinking skills.
- You possess professional speaking and writing skills in Dutch and English, as well as strong communication skills.
- You have experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-center, etc.) and can quickly switch between various customer channels like phone and email communications.
Your Benefits
- A competitive Annual Gross Base Salary of 20,500€-25,000€ based on your level, competencies, and overall experience.
- Health Insurance from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
- A Work From Home Allowance to help with your monthly household bills.
- Commuting between your home and our office is covered by Catawiki.
- An amazing Office right in the centre of Lisbon.
This role is based in Lisbon, Portugal, and requires you to commute to our office at least 2 days a week. You must also be available to work 40 hours per week and some public holidays.
-
Global Customer Experience Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAbout LisbonLisbon, the capital city of Portugal, boasts a unique blend of hilly terrain and stunning coastal views. The imposing São Jorge Castle offers breathtaking vistas of the old city's pastel-colored buildings, the Tagus Estuary, and the Ponte 25 de Abril suspension bridge.A Company OverviewCustomer Labs is an international service company...
-
Global Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Boardroom Appointments Tempo inteiroWe are seeking an experienced German Customer Care Agent to join our team at Boardroom Appointments, a leading global recruitment and staffing company.About the RoleThe successful candidate will be responsible for providing exceptional customer service to clients and candidates across various industries. This includes responding promptly to inquiries,...
-
Global Hospitality Customer Experience Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the RoleWe are seeking a talented Global Hospitality Customer Experience Specialist to join our team. As a key member of our customer support unit, you will be responsible for delivering exceptional customer experiences across various communication channels.
-
Global Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroCompany OverviewNestlé Sa, a leading global food and beverage company, is at the heart of the Nestlé Group. We provide various services to enable us to engage with millions of consumers worldwide. Our team is multicultural and diverse, passionate about digital innovation and driving continuous improvement.Job SummaryA Global Customer Experience Specialist...
-
Global Customer Experience Specialist
Há 8 horas
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob OverviewWe are seeking a highly skilled Global Customer Experience Specialist to join our team in Athens. This is a unique opportunity to work with a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world.
-
Global Customer Experience Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are seeking a highly skilled German-speaking Customer Advisor to join our vibrant team in Lisbon, Portugal. As a Global Customer Experience Specialist, you will be responsible for providing exceptional customer support and delivering outstanding service solutions.Key Responsibilities:Provide top-notch customer support in German through phone, email, and...
-
Global Customer Experience Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Minacs Tempo inteiroCompany OverviewAt Concentrix, we empower game-changers to excel in a global technology and services leader. We power the brands of the future with innovative solutions, driving excellence in over 70 countries.About the RoleWe are seeking an experienced Global Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our...
-
Global Customer Experience Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Boardroom Appointments Tempo inteiroAt Boardroom Appointments, we're dedicated to delivering exceptional customer experiences across Africa, EMEA, America, and Europe. As a German-speaking Customer Care Agent, you'll be the first point of contact for our clients, ensuring seamless interactions and unparalleled satisfaction.Key Responsibilities:Respond promptly to customer inquiries and...
-
Global Customer Experience Specialist
1 dia atrás
Lisboa, Lisboa, Portugal Webhelp France Tempo inteiroAbout the RoleAs a Global Customer Experience Specialist, you will be an integral part of our team at Webhelp France. In this role, you will ensure that customer performance goals are met across all operations and that we deliver exceptional client experiences.What You Will DoYou will assist customers via phone, email, and chat with all their queries related...
-
Global Customer Experience Specialist
Há 8 horas
Lisboa, Lisboa, Portugal Reachdesk Tempo inteiroAbout ReachdeskReachdesk is a cutting-edge B2B gift sending platform that enables companies to deliver e-gifts, gifts, and bespoke merchandise, building deeper connections with customers, prospects, and employees at the click of a button. We integrate seamlessly with sales and marketing tech stacks, allowing companies to deliver moments that matter at scale,...
-
Global Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob SummaryWe are seeking a highly motivated and customer-focused Global Customer Experience Specialist to join our team in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences on behalf of top prestigious brands.About the RoleThis is a fantastic opportunity for someone who is...
-
Global Customer Experience Specialist in Lisbon
1 semana atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAre you a German-speaking customer service expert looking for a new challenge? We're seeking a talented individual to join our team as a Global Customer Experience Specialist in Lisbon, Portugal.**Company Overview**Cross Border Talents is a leading global organization renowned for its exceptional customer service solutions provided to top international...
-
Global Customer Experience Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are a leading global business process outsourcer, specializing in customer experience and payment management services. Our team is looking for highly skilled Arabic native speakers or fluent individuals with excellent English communication skills to work as Customer Support Specialists in our Lisbon, Portugal office.Key Responsibilities:Provide top-notch...
-
Global Customer Experience Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAs a Global Customer Experience Specialist, you will play a pivotal role in delivering exceptional customer experiences and making travelers' journeys a success.About the RoleIn this dynamic position, you will be responsible for managing bookings, assisting clients with inquiries, and resolving issues via phone, email, and chat. Your tasks will...
-
Customer Experience Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroCustomer Care AgentAt Abroad Experience, we're seeking a highly skilled and customer-focused Customer Care Agent to join our team at our European HQ in Zoetermeer. As the key contact person for European customers, you'll work closely with our team and the second line of support to provide exceptional customer service. Your duties will include handling...
-
Global Customer Experience Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout UsWe are Blu Selection, an international customer experience specialist with a global presence and over 50,000 employees. Our team is passionate about delivering world-class service to clients and their customers.Job DescriptionWe are seeking a skilled Customer Care Advisor to join our team in Lisbon, Portugal. As a Customer Care Advisor, you will be...
-
Customer Experience Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Webhelp France Tempo inteiroAbout This RoleThis is a fantastic opportunity to join our team as a Customer Experience Specialist, providing exceptional service to our clients and driving business growth. As a Global Operations Support Representative, you will play a vital role in ensuring the smooth operation of our global client base.
-
Customer Experience Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Webhelp France Tempo inteiroJob OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team in Lisbon, Portugal. This is an exciting opportunity for a motivated and customer-focused individual to work with a global technology and services leader that powers the brands of the future.
-
Global Tourism Customer Experience Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob OverviewWe are seeking a highly motivated and experienced Global Tourism Customer Experience Specialist to join our team at Blu Selection.The successful candidate will be responsible for delivering exceptional customer service, resolving issues, and ensuring seamless experiences for our clients in the tourism industry.About the RoleThis is a full-time...
-
Dutch Technical Support Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroCompany Overview: Our client specializes in providing workforce management solutions for global markets, with a focus on delivering innovative and effective technical support to their customers.Salary: Market related salary, including 10% annual bonus, WFH daily allowance, and transport benefits.Job Description: We are seeking a dynamic and versatile...