Finnish Customer Service Representative for Nikon Cameras

Há 1 mês


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
Role Overview

We are seeking a Finnish-speaking customer service representative to join our team in Lisbon, Portugal. As a customer service specialist, you will be responsible for providing exceptional support to customers via phone and email.

About the Job

This is an excellent opportunity for those who enjoy working in a multicultural environment and have strong communication skills in Finnish and English. The successful candidate will have the chance to work with one of the world's leading suppliers of cameras and binoculars.

Key Responsibilities
  • Provide outstanding customer service via phone and email, responding to queries and resolving issues in a timely manner.
  • Offer solutions to customers' demands by identifying and troubleshooting with available resources.
  • BUILD meaningful relationships with customers through courteous, friendly, and professional interactions.
  • Meet and exceed service quality goals, compliance regulations, and productivity targets.
Requirements
  • Native or proficient level of Finnish (C2).
  • Advanced level of English (at least C1) both verbal and written.
  • Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills.
  • Analytical and problem-solving skills with strong attention to detail.
What We Offer
  • A competitive salary: €35,000 - €45,000 per annum.
  • A relocation package to assist with moving to Lisbon, Portugal.
  • Paid professional training and development opportunities.
  • Employee discounts on Nikon products and services.


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