German Customer Support Representative for Nikon Portugal
3 semanas atrás
Company Overview
Nikon is a leading global supplier of innovative products and solutions based on advanced opto-electronics and precision technologies. With a strong presence in the market, Nikon offers a wide range of products including cameras and binoculars.
Job Summary
We are seeking a highly skilled German customer support representative to join our team in Lisbon, Portugal. As a customer service specialist, you will be responsible for providing exceptional support to customers via phone and email, resolving issues efficiently, and building meaningful relationships.
Responsibilities:
- Support customers by answering their questions regarding products and services.
- Offer solutions for customer demands by identifying and troubleshooting with available resources.
- Build strong relationships with customers through courteous, friendly, and professional communication.
Requirements:
- Native or proficient level of German (C2).
- Advanced level of English (at least C1) both verbal and written.
- Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills.
- Analytical and problem-solving skills with strong attention to detail.
- Desire to learn and advance, be a curious investigator and problem solver.
Benefits:
- Signing bonus.
- Relocation package.
- Competitive wages ($40,000 - 60,000 per annum).
- Paid professional training.
- Employee discounts.
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